Get In Touch

We offer three delivery options: Standard Delivery (5-7 business days, £3.99), Express Delivery (2-3 business days, £7.99), and Next Day Delivery (1 business day, £12.99). Orders over £50 qualify for free standard delivery.

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, simply contact us within 30 days of receiving your order and we will arrange a return and full refund. Items must be in their original condition and packaging.

Yes! We ship across the United Kingdom and the United States through our two entities — Eline Retail Ltd (UK) and Eline LLC (US). We are continuously expanding our delivery network to serve more regions.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. You can also view your order status at any time by logging into your account and visiting the Orders section.

During checkout, you will find a “Coupon Code” field where you can enter your discount code. Click “Apply” and the discount will be reflected in your order total. Please note that only one coupon can be used per order, and some coupons may have minimum order requirements.